The Interagency Incident Applications (IIA) HelpDesk supports our FAM Applications. They can be reached 24 hours a day, 7 days a week using the information below.
Phone Toll Free: (866) 224-7677
Phone Local: (616) 323-1667
Email: https://iiahelpdesk.nwcg.gov/contact-us
Chat: https://usdacts-vchat.fed.onbmc.com/eschat/chat.jsp#/chat